Write to the people behind these comparisons
Top Online Casinos Luxembourg is written and checked by our editorial team. There is one inbox, and every message to it is read by a person rather than sorted by a bot.
Messages we are glad to get
Spotted a bonus that has changed, a payment method that no longer appears in a cashier, or a licence line that reads differently from what we quote? Tell us which brand and page you mean, and what you saw. Corrections like these are the most useful mail we receive, because every figure on this site is meant to match what the operator itself publishes.
Questions about how we compare brands, why a casino sits where it does in a table, or what we mean by "not stated" are welcome too.
A screenshot beats a description
If you write about a figure on a casino's site, attach a screenshot or paste the exact wording and the date you saw it. Offers, especially seasonal ones like an Oktoberfest pack, change often, and a dated screenshot lets us check the same version you saw.
Please write in English if you can, since that is the language of the site.
What we can help with, and where we cannot
We can explain our pages
If something on a comparison is unclear, ask. We can tell you where a figure comes from, what a column measures and why a brand is marked "not stated" for a detail such as wagering or payout time.
We cannot act for a casino
We do not run any of the casinos we describe, so we cannot open, close or verify an account, move a deposit or speed up a withdrawal. For anything about your own balance, contact the casino's support first, keep the chat or email reply, and use the complaints route its licence provides if the answer does not settle it.
Please never send us
Passwords, card numbers, ID documents or bank statements. We will never ask for them, and any message that seems to come from us and does is not from this address.
Online casino content on this site is for adults aged 18 and over. If gambling stops being fun, set a deposit limit or a break in your casino account, or talk to someone you trust before you play again.
